Helping a Professional Learning Community to Thrive by Healing Wounded Emotions

 

When a professional learning community (PLC) (DuFour, Eaker, & DuFour, 2005) has been emotionally bruised, the reconciliation work is as much relational as it is instructional. Healing wounded emotions (Padovani, 1987) and helping stakeholders regain their focus upon principles rather than personalities may benefit form drawing upon several frameworks.  Therefore, when intentionally combined:

• Growth mindset (Dweck, 2006) reframes the group’s struggle as a learning opportunity.
• Intentionality, Care, Optimism, Respect, and Trust (I-CORT) assumptions (Purkey, Novak, Fretz, 2020; Anderson, 2021) guide how people interact during that learning.
• Emotional healing (Padovani, 1987) restores each individual’s capacity for collaboration.
• PLC principles (DuFour, et al., 2005) can then again anchor the work beyond personalities.

 

Together these frameworks can create a powerful, coherent path forward. Let’s examine this practical synthesis.  Below we will discuss how a growth mindset and exhibiting I-CORT can be intentionally used to heal wounded emotions and re-center a PLC upon principles rather than personalities.

              Starting with emotional repair should precede cognitive repair (Padovani, 1987).  Wounded emotions quietly hijack attention, trust, and motivation. If they are not acknowledged, no framework, regardless of its assumed strength, would yield desired healing and a path forward.  By creating structured opportunities for psychological safety through listening circles, reflective protocols, or established norms for respectful dialogue, stakeholders normalize the reality that conflict and missteps are part of learning organizations, rather than moral failures. By addressing the need to first heal wounded emotions, stakeholders begin to shift the question from “Who’s wrong?” to “What happened, and what do we need to move forward?” This prepares the emotional soil for both a growth mindset and I-CORT assumptions to take root.

              Using a growth mindset (Dweck, 2006) reframes conflict as a learning opportunity.  A growth mindset reframes tension and mistakes as data, rather than defects.  This is especially important when personalities have become the focus. In practice, stakeholders replace blame-throwing language with learning language.  For instance, rather than “They’re resistant” the focus becomes “We haven’t found the conditions yet that support engagement.”

              Exhibiting a growth mindset demonstrates intellectual humility whereby PLC participants openly reflect on what they are still learning. This shift treats interpersonal breakdowns the same way the PLC intends to treat student learning gaps: Through inquiry rather than personal judgment. Therefore, conflict becomes a shared learning problem, not an individual flaw.

              By anchoring interactions in I-CORT, trust is more likely to be restored (Purkey, Novak, Fretz, 2020; Anderson, 2021). Being intentional, caring, optimistic, respectful, and trusting (I-CORT) provides behavioral clarity when emotions are tender and trust is fragile. Each I-CORT element supports healing.  To be intentional, speak with purpose, not reaction. Pause before responding. This is especially needed in emotionally charged moments.

              To exhibit care, separate the person from the behavior. Assume positive intent.  This still allows positive space to address the impact of wounding behaviors.

              Optimism needs to be shown so it can yield its capacity to spread. Exhibiting a collective belief that the team can repair, grow, and improve puts works to the faith.  Optimism should be modeled even if it doesn’t feel that way YET (Dweck, 2006)!

              Mutual respect is more generalizable when non-negotiable norms for tone, listening, and disagreement are established. Respect is not optional, even in conflict. Cultural differences, however, often come into play, thereby unintendedly inviting perceptions of disrespect.

              Rebuilding trust results through consistency, transparency, and follow-through.  It does not sustain through forced harmony. I-CORT is not about being “nice.” Rather, it is about being constructively human.

The goal of healing wounded emotions is to re-shift shared commitments through PLC principles (DuFour et al., 2023). When personalities dominate, principles have gone implicit. So, it is again necessary to make the guiding principles explicit.

• Revisit to re-establish team norms using growth mindset language and I-CORT behaviors.
• Use protocols that focus discussions, for instance, upon:
• Evidence of student learning
• Instructional impact
• Collective responsibility
• Ask principle-centered questions:
• “What does our commitment to learning require right now?”
• “How would an I-CORT response look in this situation?”

 

Over time, principles become the reference point, which mitigates personal preferences or past hurts. Integrating reflective learning as a continuous professional practice sustains the focus upon principles rather than personalities.  Healing emotional wounds is not a one-time event or a singular effort. Sustainable PLCs (Marzano and Waters, 2009) regularly reflect on both task effectiveness and relational health. Such a community uses reflection prompts based on a growth mindset:

• “What are we learning about how we work together?”
• “What’s one relational move we can improve for next time?”

 

These suggestions can keep the PLC adaptive, not reactive. Together, these practices allow a professional learning community to not just recover, but to mature.  The result is an educational community that becomes more resilient, reflective, and learning-centered.  Intentional invitations become transformational.

 

To cite:

Anderson, C.J. (January 31, 2026). Helping a professional learning community to thrive by healing wounded emotions. [Web log post] Retrieved from http://www.ucan-cja.blogspot.com/

References:

Anderson, C. J. (2021). Developing your students' emotional intelligence and philosophical  perspective begins with I-CORT. Journal of Invitational Theory and Practice, 27, 36-50.

DuFour, R., DuFour, R., Eaker, R., Many, T., & Mattos, M. (2023). Learning by doing: A handbook for professional learning communities at work (3rd ed.). Solution Tree Press.

Dweck, C. S. (2006). Mindset: The new psychology of success. Random House.

Marzano, R. & Waters, T. (2009). District leadership that works. Solution Tree Press

Padovani, C. (1987). Healing wounded emotions. Paulist Press.

Purkey, W., Novak, J. M., & Fretz, R. (2020). Inviting school success: A self-concept approach to teaching and learning (2nd ed.). Wadsworth Cengage Learning.